Physible.aiTerms of Service
These terms are an agreement between you and Physible ("Physible", "we", "us"). By creating an account or using the service you accept them. If you use the service for a clinic, you accept them on the clinic's behalf.
1. The service
Physible is clinic management software for physiotherapy practices. It lets a clinic keep patient records, schedule appointments and visits, record treatment sessions, prepare exercise plans, raise invoices, share patient education and order supplies.
2. Who can use it
- You must be at least 18 years old.
- You must be a physiotherapy professional, or a member of staff of a clinic, authorised to use the account.
- You must give accurate details when you sign up and keep them up to date.
3. Your account
You sign in with a one-time code sent to your mobile number. Keep your phone and your codes secure, and do not share codes with anyone. A clinic admin is responsible for who is added to the clinic's team and for the roles they are given. Tell us immediately if you suspect unauthorised use of your account.
4. Your data and patient data
- You keep ownership of the records you enter. You give us permission to store and process them only to provide the service.
- For patient records, the clinic decides what is collected and why. The clinic is responsible for obtaining any consent required from patients, for the accuracy of the records and for meeting its own legal duties on keeping clinical records.
- Our handling of personal data is described in the Privacy Policy.
- You can ask for your account and data to be deleted at any time at physible.ai/delete-account.
5. Not medical advice
Physible is a record-keeping and practice management tool. It is not a medical device and it does not diagnose or treat any condition. Educational content, exercise libraries and replies from the "Ask" assistant are general information for qualified professionals. They can be wrong or incomplete. You remain solely responsible for clinical decisions and for the care you give your patients. Patients must not rely on the app in place of advice from a qualified professional.
6. Plans and payment
The service has a free plan and paid plans. The price and billing period of a paid plan are shown before you choose it. Unless stated otherwise at the time of purchase, fees are not refundable for a period that has already started. We may change prices for future billing periods and will tell you beforehand.
7. Marketplace
The marketplace lets you order physical products for your clinic. Prices, availability and delivery details are shown at the time of the order. Product warranties, if any, are those given by the supplier.
8. Acceptable use
You must not:
- use the service unlawfully, or enter data you have no right to hold;
- try to access another clinic's data or another person's account;
- probe, disrupt or overload the service, or bypass its security or usage limits;
- copy, resell or reverse engineer the service, except where the law allows it;
- send unsolicited or unlawful messages to patients using the service.
9. Third-party services
Some features hand off to services run by others, such as WhatsApp, SMS delivery and AI providers. Your use of those services is subject to their own terms.
10. Availability and changes
We work to keep the service available but do not promise it will be uninterrupted or error free. We may add, change or remove features. Keep your own copies of any records you are required to retain.
11. Suspension and termination
You may stop using the service and request deletion of your account at any time. We may suspend or close an account that breaks these terms, puts other users or patients at risk, or where the law requires it. Where we reasonably can, we will give you notice and a chance to export your records first.
12. Disclaimers and liability
The service is provided "as is". To the extent the law allows, we exclude all implied warranties, and we are not liable for indirect or consequential loss, loss of profit, or loss arising from clinical decisions. Our total liability for any claim relating to the service is limited to the fees you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.
13. Governing law
These terms are governed by the laws of India. Disputes are subject to the jurisdiction of the courts of India.
14. Changes to these terms
We will post any change on this page and update the effective date. If a change is significant we will tell you in the app or by message before it takes effect. Continuing to use the service after that date means you accept the change.
15. Contact
Physible
Email: support@physible.ai
Website: https://physible.ai